Mrs. Reeves. sent a message to Mark – President and Chief Executive Officer of Ford Motor Company email address that said:
Urgent help please!!!
We have been loyal to Ford for decades in our family and now own a Ford Taurus with a faulty transmission that failed after only 70,000 miles!! We were told there have been other Ford Taurus's with the same problem in the 2006 model.
Please help, my son he s stranded at college and I am the caretaker for my sister who is a cancer patient. We do not have $2,500 to replace the transmission, I am in tears and haven't slept since 11/10. My son is a college student. We are desperate and pleading with you for help!!
Mrs. Reeves.
