my name is Altair I am a NISSAN customer since 2012, currently I am in the 3rd – Carlos Ghosn email address

Altair sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. – email address that said:
my name is Altair I am a NISSAN customer since 2012, currently I am in the 3rd SENTRA, until this last purchase I only had compliments to the brand and SENTRA model, but unfortunately due to the last purchase and the frustrations accumulated since then, I recognize that this will be the last vehicle of the brand that I will buy.
On 22/10 I was at the KIN MOTORS dealership located at Avenida Gov. Carvalho Pinto, 2,900 - Penha, when after researching, I ended up deciding to buy a SENTRA SL, according to registration through the document "simulation of vehicle purchase proposal - The purchase process was carried out on 10/28/16, according to
With a lot of complaint I was able to remove the car from the dealership only on 11/11/16, a real frustration because in the proposal of purchase was written that the delivery would be made 7 days after the billing, in 04/11 !!!
Please check all details of this claim through NISSAN customer service.
Waiting for answers.
thank you so much!
Altair