John sent a message to Kazuo Hirai President and CEO, Sony Corporation – email address that said:
Hello,
I am John. I used to live and work in Japan as an ESL Assistant Teacher in Kobe from 1988 - 1989. I really appreciate the kindness and integrity of the Japanese people.
Unfortunately there is only chaos and a severe lack of communication or 'concern' about the fact that my Sony Xperia M2 cel phone, which I purchased from Fido's Georgia and Granville Store in Vancouver 2 years ago in June 2014 is no longer charging properly.
None of Fido's employees know where I can find a replacement Sony Charger as they are too 'bu$y' $elling and noT listening, caring or reading anything I have tried to communicate with them for the past 2 weeks.
I am wondering if you would be kind enough to send them a message and instruct them how to conduct business representing your Excellent Sony Products so that we can continue to Appreciate Sony's Products.
Thankyou
John
P.S. Here is Fido's Facebook Page where I have been endlessly trying to communicate with their 'employees' who could really Benefit from Learning about Honor and Integrity of providing Customer Service as the Japanese are Excellent at providing.
