Carol sent a message to Steven H. Temares – Chief Executive Officer at Bed Bath Beyond Inc. – Email Address that said:
My name is Carol I'm very upset I have throat cancer and can't talk to well I have a trach in my throat to talk. I went into the store here to try find out how much a Nija coffee bar is I wanted to get my daughter one for Christmas I was trying to tell the girl what I needed and she said ( look lady I can't wait all day long to figure out what you want if you can't talk go somewhere else ) I left very upset and with nothing.