Alper sent a message to Vittorio Colao CEO, Vodafone – email address that said:
I applied for Vodafone Turkey. My line did not open even though it passed a month or so. Both dealer and customer representatives declared that they could not help and blamed each other. I could not cancel the application because of my busy work. At the first opportunity I will cancel the application and have another operator from Vodafone on the other two lines in Vodafone. All my physician and nurse friends will tell you how I was victimized in this operator. Vodafone, which I have entered with the confidence of being an international organization, is a complete frustration for me. I thought you should know.