John sent a message to Joseph R. Swedish – President and Chief Executive Officer of Anthem, Inc. Email Address that said:
Was taken advantage of with a $40,000.OO Wheelchair I got from MedTech. The BOM SAID a second seat, I went thru theropy to get it. That case of Theropy for chair is a different story. Rick and Athem BCBS decided among tkemselves to cancel second seat WITHOUT ME knowing anything. MedTech brought out too me 7 -10 seats to try. NOT ONE FIT MY WHEELCHAIR. I WAS TOLD JUST TRY THEM. NOWAY YOU CAN TRY THEM. SEATS HAVE SPACIFI CUTOUTS, AND SOME REMOVABLE GEL INSERTS. HOW DO YOU TRY AND GET A FEEL FOR A SEAT THAT DONT FIT WHEELCHAIR. THIS IS COMPLETE INCOMPITENCE.