Micheal sent a message to Andrew House President and Group CEO, Sony Computer Entertainment, Inc. – email address that said:
I've been waiting 4 days for my PsN account to be unbanned.I am blocked from using live chat. I've been professional and am very dissatisfied with the customer service/support. Can you help move along my case? I have payed my debt Wednesday at 4:49 PST and here it is Sunday. I payed to play certain content that has now expired due to my banning. . I've been patient and am now irritated. Please help me. If you need to contact me
