Darren Wilkinson sent a message to Andrew Wilson CEO, Electronic Arts Inc. - email address that said:
I am long time gamer of FIFA for long time now the game has not worked properly online it has a lacklustre and delayed response .I have opened numerous tickets on this and never had a single response of any real help just that it is my ISP I have changed this on numerous occasions ,opened all ports you name it Ive tried it
After searching the Internet I find am not alone in this issue there seems thousands of people having same problems this edition of your game FIFA 17
Check your own forum or Google FIFA button lag, delay or input lag it seems your servers are not up to the job so you are selling a game not fit for purpose
Please do not ignore this issue anymore
Hope to hear from you soon.