Jan Karr sent a message to Edward Lampert - Chairman and CEO of Sears Holdings - Email Address that said:
Good Morning.
From your biography, you should be able to remember the ad campaign about how the Maytag repair man and his Basset Hound that looked so dejected because that product was so reliable and he didnt have any work? Well imagine an ad campaign today showing one of your customers and their Great Dane/Lab mix dog feeling dejected because its her 4th day from taking off work and not getting paid because her brand new Kenmore refrigerator has quit working after 4 months. See if we can turn this frown upside down and make me happy!
Hope your day is going better than mine!
