Belinda Crowder sent a message to Marvin R. Ellison - President of J. C. Penney Company Inc.- email address that said:
Hi Ive been a customer of jC Penneys for years and Im highly upset . I went into the Colonial Heights Va store at Southpark Mall because I had a coupon mailed to me, they refused to let me use it. I spent 68 dollars which isnt a lot to some people but to me it is. I was helping a family with 3 kids who was to poor to get them shoes. I had to use my credit card I didnt have cash. But was denied to use the 35 percent off I called customer Service to complain the lady didnt ask my name. I ask her dont you need my name My address is 9601 River road south chesterfield Va 23803 my phone no is 8044519908 I feel Ive been treated very unfair I pay my bill each month
