Kersy Anklesaria sent a message to Lee Kun-Hee Chairman, Samsung - email address that said:
Dear Sir,
Samsung mobile repair pricing:
I would like you to look into the pricing of replacement and repairs. I dropped my Galaxy Note 3 , I have been given a very high estimate for the display replacement. I contacted your customer support but they cannot help. This is a very high cost to seek loyalty from your customers.
If there is no help from Samsung. I would like to courier my phone to you with a epithet Died because I could not afford the cost of repairs
I have been in touch with Deepak Bailwal
Senior Executive -Samsung India Electronics Pvt. Ltd. He is not empowered to help.
Thank you and would appreciate a positive response.
Best regards
Kersy Anklesaria
9892336666
