Jose A. Luna sent a message to Matthew S. Levatich - President and Chief Executive Officer of Harley-Davidson, Inc. - Email Address that said:
Hi Mr. Levatich, my name is jose luna, I am Avid Rider of Harley-Davidson Ive been riding since I was 19 Im approaching 57 in Age now God willing however I purchased a bike from from one of your Harley dealerships in New York I apologize for contacting you I know youre very busy but this is very important to me as Im not getting the help that I need from customer care or management I wont put the problem that Im having just yet but Im hoping that you would it knowledge this email and possibly get back to me or maybe one of your subordinates could truly help me in this situation my bike is a 2016 Harley Road Glide left the showroom with 4 miles on it. I appreciate you providing an email forum voice our opinions and situations await your confirmation of this email thanks
