Bart Gabe sent a message to James E. Meyer CEO, Sirius XM Radio Inc. - email address that said:
I wanted to take a few minutes and tell what a fiasco
it was speaking with your call centre in the Philipines.
I spoke to four people to get a simple request
addressed. They consistently repeated themselves \\
not sure of what I was requesting which was please
change my plan from all access to the one below
that.
Does it take three call transfers to accomplish this?
I thought you would like to know.