Drew Rosen sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
I quote from your web page:
Superior, reliable, consistent services that deliver value - thats our focus
Your Mail service, has been down for 2 days and i am told it will be another 5 days before i am able to access the hundreds of emails that were in my inbox but have now vanished. Sorry but that is not, superior, constant nor reliable. As a communications company company you are not doing what your mission is, now that I have choices for service in my home area, I will need to look to providers that are reliable.
