jacqueline crossley sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
mr rutleledge I an a customer of spectrum and my husband and I have been trying to contact spectrum for a simple fix and it has been 3 days and a technician has not retuned our call small problem see we are pouring cement and all we need is a conduet ( pvc pipe) over the cable so we will not injure the cable now we are gold star customers and pay 196.00 a month for spectrum please answer our request and the cement is being poured Monday or Tuesday phone number is 814-898-1938 e-mail is paperdolls21@twc.com we do not to destroy the cable
