Jeff Folmsbee sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
Yeah, just wanted you to know I am researching class action suits against Spectrum and will join the best one!
Wont bore you with the details -- just wanted you to know, you operate a lawless, horrible company, that provides sub-standard service, and over charges for it.
