Henning Bjerre sent a message to James Dimon Chairman, President, and CEO, JPMorgan Chase Co. - email address that said:
Just like to Thank you your Company J P Morgan Chase for such excellent customer service over the years. Recently Id inquired about secured credit card and I was perplexed to find out that Chase no longer offered secured credit cards but Matt from executive customer service cheerfully referred me to another bank that did offer it. I was tickled pink. I immediately got approval the card. Again thanks for such instant service.