Linda Kay Smith sent a message to William H. Rogers, Jr. CEO, SunTrust Banks, Inc. email address that said:
I have been sitting here in the Sun Trust Bank at 10575, US 1, Port Saint Lucie, FL 34952,for approximately 1 hour just to get something notarized.....no customers with tellers....manager cant notarize....and currently theres one guy in front of me. Seriouly? I dont make Sun Trust Bank wait for my mortgage payment! I guess Sun Trust employees time is more valuable than mine. Sad....very sad. Will definitely find another place to get paperwork notarized. And i, in turn, will continue to send my mortgage payments on time as I have been doing for many years. Signed - Disappointed Customer LKSmith