Carol Knowles sent a message to Thomas M. Rutledge Chief Executive Officer and President of Charter Communications, Inc. Email Address that said:
I have made several efforts over the last few months to resolve matters pertinent to my Spectrum account. As of this date, they remain outstanding; and I am incensed by the treatment I last received by one of your employees. Enough!
Someone needs to contact me ASAP.
Carol Knowles
(805) 405-2589 (cell)
