Robin Gilmore sent a message to Michael L. Corbat CEO, Citigroup Inc. email address that said:
Dear Mr Corbat,
I have been dealing with 2 problems with your bank since June 2017. I am at the end of my ropes with repeated phone calls that everything is being taken care of , when in fact it isnt. I would be happy to give you all the details and who I have been speaking with. I would appreciate a response from someone who could help me with this dilemma.....
