S. Talbot sent a message to Arthur L. Peck Chief Executive Officer of Gap Inc. Email Address that said:
Sadly customer service at Banana Republic is ineffective and require further training as I tried to cancel an order and was lied to and misinformed. I received order confirmations with incorrect pricing and items ordered. Unless this is rectified, I will shop elsewhere. I am happy to share emails received when I receive a reply .
S Talbot
Former Customer
