Frederick Schmidt sent a message to Richard Fairbank Co-Founder, Chairman, and CEO, Capital One Financial ? email address that said:
Your banking systems are a mess..just spent 60 minutes and talked to 6 people with only the last one being able to address my issues. I am a 360 account owner that used to be and ING customer. I am being told by email money is sent to me before its in my account....bad business
