Alicia sent a message to James McCann CEO, 1-800-FLOWERS that said:
Hello, I ordered a memorial rose bush on Feb. 10 and still have not received. Each time I call customer service, I'm told they are replacing the order and it will be here in 3 days. I should have 4 bushes by now. The team had not been able resolve my issue. Who knew a rose bush would be so mysterious. Please help me give my mom a smile as she fights on with ovarian cancer. And this bush that I can plant outside find have got years to come. Many thanks, Alicia