Elizabeth wyatt sent a message to Hubert Joly that said:
On June 16,2018 I made a purchased of an Apple Watch; Order # 0579 042 1122 061618. This was for a gift to my daughter. The Salesman was very helpful and knowledgeable in helping me and I advised that this was a gift and wouldn't be given til end of July.
Well we were our of town this past weekend for our daughter's going away weekend and I give her the gift (Apple Watch) and when she opened it; she thought it was a joke.. The box was EMPTY.
We just returned back from being out of town and wanted to contact Best Buys as soon as possible.
I paid a total of $349.73, so now I'm out both the money and Gift.
My daughter is leaving for school in a few days and I know that I can't get the replacement in time for her. At this point, would like a credit and when she's back in town in November; I will take her into the store and get her one in person to asure this doesn't happen again
