Jimmy Burkhart sent a message to Frank Blake that said:
Good Evening Mr. Blake,
I wanted to share my disappointment in a Christmas tree I purchased from your company. The cost of the tree was $140, and unfortunately it did not nearly meet my expectation. I don\'t mind spending the money for a quality product, but the tree we purchased was just not worth the money. in the past I have purchased trees in the range of $80 that were much better quality. I am asking for a $50 in compensation for the tree we purchased. I would be happy to send a picture of the tree if needed. I thank you for your time.
Jimmy Burkhart