@CharterNewsroom – Thomas Rutledge – Hello Sir, I and using this to contact you with in regard\'s to your company

Samantha Stanton sent a message to Thomas Rutledge that said:

Hello Sir, I and using this to contact you with in regard\'s to your company merger with Spectrum and Time Warner Cable in Ohio . My email that is added to sending this message was used to get a bundle package from your company\'s. They over the last week have said that we can receive net cable and phone to a time they would show up to install to a we sending you a email and going to withdraw from giving you your bundle package and only will give you cable. the area code 43146 is being advertised but yet they will not service it unless it is cable only is with my experience with your fellow clients over the phone. Then they keep calling and saying we will install and give you your bundle with up to 60m net speeds and turn around say we need to talk to a super visor and then only say we can give you cable. Well sir I will be honest we use a hotspot on a cell phone and my boy friend the father to our child that is currently turning 6 months this year was diagnosed with infantile marfans syndrome when she was born . The doctors at Children\'s Hospital in our location in Columbus ohio said that multiple time\'s kid\'s like her will not live past 1 year\'s old. Then also their is some toddlers with heart surgeries live longer. With that said my boyfriend plan\'s to start a fundraiser to help cover future surgeries so she can live a healthy life and also to help others in her case as well in donating a percent to Children\'s Marfan\'s Clinic in Children\'s Hospital to help cover cost. For a example GOFUNDME.com is a web site that help\'s with these type of fundraisers with a high success rate. But my boyfriend is a gamer of League Of Legends and in past was working on getting into live streaming , and he came up with the idea when he was able to find a internet to support the live streaming he would then start the fundraiser and use the streaming of online to be able to give feed back or on youtube to thank those who helped and also make it where everyone can join so we can make the donation together because not all cases can they be in person but they can always log into a streaming site that we can show and talk live or even a Skype call . I believe the issue in this area is the false advertising of the 43146 zip code that also happen to other customers being refused on your great deals cost you money in the long run because they refuse to install the right wiring so their can be a net connection and not just only cable . thanks for reading if you do and hopefully sir you can help us out . You are the only service provider in the area currently witch mean\'s profit in long run if people want to use you than a expensive satellite company that is based off data coverage or their cell hot spot. Only thing I was told they need is to run new wiring down the road but don\'t want to and would rather refuse service besides cable. But yet if my boyfriend hold\'s this fundraiser can potentially raise a few hundred thousand in not a few million and using a hot spot is not a great connection stable enough for what we need it for and the data cost will be not worth it.

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