Shashank Mittal sent a message to Sunil Mittal that said:
Hi Sir ,
It has been a real disappointment for me to see how bad the services of Airtel has gone , have been a loyal customer of Airtel for more than 10 years now , but looking the airtel services has deteriorate it seems it is time to call of this loyalty . Hope I get some positive response from you after chasing all your customer care for more than 6 hrs now
Thanks and Regads
