@penskemotorjobs – Roger Penske – Hi Mr. Penske MY INTRODUCTION: I introduce myself as a Mechanical Engineer coupled with a

Sanjay Vir Singh sent a message to Roger Penske that said:

Hi Mr. Penske
MY INTRODUCTION: I introduce myself as a Mechanical Engineer coupled with a MBA degree both from the top institutes of India. I have an experience of more than Two decade in car dealership management with 1/2 of it outside India.
I am presently doing consulting for auto dealership.
I have been in topmost position at different reputed dealership for last 23 yrs (at CEO position for last 5 years). I have achieved several awards and recognition in all the field of dealership that includes customer satisfaction too. In my long career I have worked with the reputed brands and have gained priceless knowledge of their systems/experience of their operations in all the functions of a car dealership.

EXPERTISE: I am a profitability expert and work on the new post double dip world recession principle of:
1. Profitability through first employee satisfaction, finally must perceived customer satisfaction and operating cost control.
2. I believe in “customer is often wrong, we need to educate him to be correct”
3. Business will be chaotic in results in future so continuous adaptation is important.
4. Transparency in business and creativity in strategies will decide the business and its future.
(Please refer to my enclosed resume).

FOLLOWING ARE THE PROBLEMS, WHICH A DEALERSHIP FACES DURING OPERATIONS.
Do you have either of the following problems at your dealership?
 High turnover of Manpower, inspite of paying a good package.
 Low efficiency & productivity inspite of paying good work incentives.
 Cost of operation does not come down in the lean business months.
 Do not have a daily/hourly profit/loss statement.
 Repeat repair at workshop is high.
 Does not have a high impact customer feedback system.
 Vehicles are not delivered at their Promised delivery time in vehicle sale/service vehicles.
 Does not have a Brand enhancement strategy.
 Motivational level of employee is low.
 Does not have an employee stress reduction programs.
 Have a high inventory cost, high value of non moving spares parts are stuck in the inventory.
 What is effective way to market our vehicle sales and after sales service.
 Referral vehicle sale/after sale service sale is low.
 Maintenance of parent company’s standards in operation.
 Control absenteeism of manpower.
 Maintenance cost is high.
 Overheads operating cost is high.
 Competitor is one step ahead, no futuristic planning exist.
 Quality of sales process and after sales is low.
 Too many recurring customer complains.
 Does not have an effective daily profit and loss management.
 How to do budget the expenses.
 Inter/Intra departmental coordination is poor.
 Business is not growing.
 Does not have a clear strategy on diversification.
 Cannot make short time marketing scheme.
 How to make short term profits and long term profit goals.
 Strategy for getting good manpower.
 How to effectively train people.
 How to make a backup manpower and use them efficiently.
 No continuous improvement forum and strategies.
 The HR policy does not make my people happy and does not attract new recruits.
 The salary bills are high, my workforce is excess in no., still my employee report overburden.

I have worked in all the departments of a dealership at ground level. I have clear cut systems and strategies which will improve your dealership, enhance your profitability and built a
strong brand of your dealership. I also work on enhancing the satisfaction of your work force.
The difference is of region, culture, accounting pattern and the market. All of these can be learned fast.
If you decide to invest in me, I assure you of improvement in your dealership, awards from
principal company and steady increment in profits.