Lawrence Yerich sent a message to Hubert Joly that said:
November 20, 2018
Dear Mr. Joly,
I am retired recently from the United States Department of Agriculture where I served as Public Information Coordinator for Alaska. I also served as Public Relations and Marketing Analyst II for the Alaska Department of Labor and Workforce Development.
I wanted to share my professional background as a platform from which to express my gratitude to your outstanding team at the Anchorage, Alaska store #539. I trust this email will be forwarded to the Geek Squad CEO, as this pertains to his/her teams here as well. I have worked with Legislature, top echelon leadership of public and private sector government and business, myriad partner agencies, and a multitude of service providers, so am an expert you might say at recognizing top-flight service.
Your Anchorage team fully deserves commendation for their exemplary customer service, their professional expertise, and genuine care for the customer. In this case, they assisted me from start to finish with some significant electronic purchases for my home. This is something you can be proud of and each team member know their service counts.
I would like to list those who deserve Best Buy's corporate recognition:
Mr. Asher Dymoke
Mr. Ralphie Morel
Mr. Michael Pollard
Mr. David Post
Geek Squad:
Mr. Cooper
Mr. Benjamin Rosenbaum
Mr. Christian Perez
Mr. Joshua Taienao
My best wishes to you and yours and to the team at #539 and their families - Have a safe and happy Thanksgiving!
Sincerely,
Larry Yerich
This letter has been cc' to Mr. Ralphie Morel for distribution to his staff.
