Tony Tuzza sent a message to John Koch that said:
hello John,
my name is Tony and I recently helped my father move from Virginia to Oregon as he just lost his wife of 36 years.
We used PODS to move his belongings and the truck that was carrying his containers had a roll over accident. It took a week for your company to admit that it was a roll over and we have been tasked with listing and providing pricing for all of my 80 year old fathers belongings.
I will be typing an email to Christian who is the representative from your company that I have been dealing with.
Thank your for any attention that you can give to this matter.
Sincerely,
Tony Tuzza
