Susan Norman sent a message to Ben vanBeurden that said:
Dear Mr. van Buerden, Thank you So much for leaving the American Fuel and Petrochemical Lobby group !
I will be buying only Shell Gas from now on.
And will tell my friends and family to do the same..
I am very grateful for your company's support of the Paris Climate agreement's goals . Please let me know if I can be of service in any way.
Sincerely, Susan Norman, California USA