Denise Crawford sent a message to Lowell McAdam that said:
In the past, my contact with Verizon has been to question a bill or express concern regarding an experience with customer service, but this communication is to express gratitude for just receiving a Verizon message on my cell that 15GB of data was added to my plan at NO CHARGE to be used until 4-30-20 (in view of COVID-19). Indeed, these are scary and uncertain times. Thank you.