Tina Sørensen sent a message to Michael OLeary that said:
Hi
Iâm a frequent flyer with Ryanair and I donât have a complaint. I have however a question. How come the only options I have, when a flight is cancelled is the same route later this year or a refund? Why canât I ask for a voucher to use for me a my convenience? I have four planned trips to Malaga this year, and I donât have anymore free time in my schedule, this leave me with no other choice, than to ask for a refund. I would think it would make more sense for your company to keep the money for me to use later on, than to refund and risk me booking my flight with another airline next time. Best regards
