alan Weiss sent a message to Carol Meyrowitz that said:
Dear Ms. Meyrowitz,
I am not sure you will get this during such a trying time in our Country's economic and health crisis. I am a just 70 years young and my wife and I have enjoyed the experiences we shared over the years in your excellent retail outlets.
Today I am writing to you for some help; I am trying to refi our home and to secure the right rate my credit score was search and I find that my TJX/SYNCHRONY managed cc account is frankly the only one reporting a recent lateness, dragging down my score by 50 points?
THere has been confusion over the last 6 months on paper bills vs e bills; the account is paid up, and was once i finally figured it all out with the help of you service people.
Now more than ever we need to lower our monthly payment so I am asking you to help me get this credit report REPAIRED asap.
In the interim I hope you and yours stay healthy.
Sincerely
Alan Weiss
