Gordon Fair sent a message to Hubert Joly that said:
Ms. Barry,
I purchased a Frigidaire refrigerator/freezer just over a year ago and also purchased a 3-yr warranty plan. I began to experience many items being frozen toward the back of the shelves a month ago and called for a service tech. A representative was dispatched and told me that it was "normal to have items freeze toward the back." This refrigerator never started freezing items until last month. I requested an effort to remedy the problem. A part was ordered and replaced. No change occurred. I requested a different representative to be dispatched. Today, the same technician came to my home. I told him that I would like to have a different representative dispatched. I am writing you because I am frustrated. I just want a refrigerator that does not freeze my fruits, vegetables, meats, etc. That's what freezers do.
Your help to remedy my problem would be greatly appreciated.
Sincerely,
Gordon Fair
2 Burns Ct.
Hilton Head, SC 29928
(859) 321- 1040
Frigidaire
Model No. FGHB2868TF2
Serial No. 4A81008670
3 yr Warranty: 7866104
GSP # 6247371473
SKU # 6948560
Look-up may be under: Elizabeth Fair
(859) 321-2444
liz.fair7@gmail.com
