Deborah Thompson sent a message to Stephen Hemsley that said:
How can I talk to someone who can answer my questions and get an account Shipping Address vs Mailing Address straightened out?
I have been on at least 6 different phone calls regarding one prescription that I'm sure will not be delivered before needed through no fault of of mine.
I really need help from someone immediately that is a higher up official.
Please call Deb Thompson on 571-236-1869 immediately.