Fabrizio Freda – I understand discontinuing products to bring in new products is important. But I sold Estee

diana vespe sent a message to Fabrizio Freda that said:

I understand discontinuing products to bring in new products is important. But I sold Estee Lauder for six years and the disappointment of customers was heartbreaking and so often they would leave the cosmetic line to find something close to what was discontinued. Even though you say this product will replace what was discontinued, it's rarely close enough. I, myself, have always used your products. I have been using Country Mist Country beige for forty years. There is no foundation on the market like it. I went on a mission to find something similar but in the meantime I have purchased so much at other cosmetic lines while buying their foundation. So, isn't Estee Lauder losing on all the customers on a search for the cosmetics close to what your company discontinued?? I love Country Mist. It is selling for over 100 dollars on Amazon. I hope one day soon, this foundation is brought back to the line. Thank you

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