Sherrill Crichton sent a message to Thomas M. Rutledge - Chief Executive Officer and President of Charter Communications, Inc. - Email Address that said:
497 Sun Lake Circle
Unit 305
MY ACCOUNT WAS DEBITED $523.00 INSTEAD OF $75.23 ON FRIDAY 24TH OF FEBRUARY. I KEEP GETTING THE RUN AROUND AN PROMISES OF A $446.27 CREDIT WHICH HAS NOT HAPPENED. I AM A SINGLE MOTHER WITH A RENT PAYMENT AND A PENALTY OF $100.00 IF NOT PAID TODAY. I CANNOT IMAGINE WHY I AM BEING TOLD THURSDAY IS WHEN TO EXPECT A CREDIT. I NEED YOUR HELP IN GETTING A CREDIT. PLEASE CALL ME AT 754-244-8818.
