Thomas A. Prentice sent a message to Stephen Rusckowski that said:

Thomas A. Prentice

Steve Rusckowski
Quest Diagnostics · Chief Executive Officer
500 Plaza Dr,
Secaucus, NJ 07094, USA
1 973-520-2700

VIA WEBSITE CONTACT FORM AND BY US MAIL, CERTIFIED.

Cancel the lab test on the blood drawn today at The Woodlands Clinic, Shenandoah, TX, 77380. I will not pay for it.

I sent this urgent message by online contact form to Timothy Sharpe at 4:30 pmCDT Jun e 10, 2020.

Mr. Rusckowcki, This message is being sent to you for your immediate attention.

After being coerced under duress to sign a fraudulent agreement to pay if Medicare didn't, on reflection, I do not want ANY of the tests because this is blackmail.

I will not pay for anything Medicare doesn't pay for.

This was *not* an option, making it a criminal matter, forced choices which eliminate rational and logical choices.

There is no way to get to a human on the local phone menu or I would have instructed the human answering to cancel the test.

Moreover, this was the most incompetent experience I have ever had with blood draws. You demand patients wear masks but didn’t provide any as other medical offices, notably Methodist Hospital, do. I had to go outside and ask a kind person for an extra.

Brianna was incompetent in keyboarding in information which SHOULD have been done by a BUREAUCRAT outside the phlebotomy room. Maria, was quite efficient in browbeating me into signing a second document after I ticked Option 3. She coerced me under duress to sign a second document after telling me *NO* blood draws could be made.

Cancel it right now.

Or pay for it.

I will speak to the physician to be certain no more tests are ordered that Medicare won't pay for.

Cancel the lab test on the blood drawn today at The Woodlands Clinic, Shenandoah, TX, 77380.

After being coerced under duress in a mafia-shakedown business model to sign a fraudulent agreement to pay if Medicare didn't, on reflection, I do not want ANY of the tests because this is blackmail.

I will *NOT* pay for anything Medicare doesn't pay for.

I suggest you change your mafia shakedown-style fraudulent business model forthwith.

Best