Dr. Grover sent a message to Stephen Hemsley that said:
I would like to bring the following matter to your attention:
My practice has been servicing your clients since 1990. However, for more than the past year my enclosed claims for United Health Care Community Pan, have not been processed by your company.
My office and billing team has made numerous attempts to get this issue resolved but all efforts have ended in vain.
I request your immediate attention in order to have the outstanding claims paid promptly.
Kind regards,
Dr. Grover
TIN 232320300
Personal Mobile 610-703-1910