Lawrence sent a message to Abigail Johnson – President and Chief Executive Officer of Fidelity Investments and Chairman of Fidelity Worldwide Investment email address that said:
Abigail Johnson,
I want to bring to your attention the exceptional service David gave us in transferring my wife's Susan orenstein's IRA to Fidelity. He dealt with a difficult situation at Pershing LLC. Always courteous, and professional,despite this account being a small one.
Thank you ,
Lawrence
