Elizabeth Roney sent a message to Michael J. Jackson - Chief Executive Officer of AutoNation Inc. - Email Address that said:
About 5 days ago I contacted you concerning an issue I was having with your dealership in the Savannah area; however, you have not contacted me or appointed someone to talk with me. This makes me very dissatisfied to know that your company could care less about my complaint or offer suggestions how to resolve the issue. If a company makes an offer, they should be obligated to keep their word.
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