Keith sent a message to Lee Kun-Hee Chairman, Samsung – email address that said:
About the bad performance of Samsung Hong Kong Agent on the Note 7 recall, I want to let you know how bad a customer feel.
After Samsung announce the recall of the Note 7, Samsung Hong Kong only agree to refund the Note 7 but its (official) accessories must bought at the same time with the phone. However there are lot of customer bought
