Jonathan logwood sent a message to Nicholas K Akins that said:
I am very upset and very shaky right now due to ppl in ur customer care department in Ohio because of a back bill I am a patient of Dr Stephen Durant which I am on a cpap machine and have seizures due to stress like what this Cathy woman in ur department in Aep Ohio she is very rude and very unprofessional so if I die because no one wants to understand the law of cpap machines than its on you guys for my wrongful death