Zia sent a message to Sunil Mittal that said:
Dear Sunil Sir,
I am a proud airtel user. I had been using airtel services since 2006.
My Cell Number: 98903 05045
I am extremely disappointed with how the do not disturb request is extremely ineffective.
I received a promotional message from HP-LUVBUD - It was suggestive and said they can take care of loneliness in my life if I call them on 90919 40594.
When I reached out to the customer care and asked for a refund he said my complaints are un-necessary.
Dear Sir, I pay the monthly rates for services collectively. If I don't get the services that you promise for the fee. I deserve a refund.