Terry Blocker sent a message to Michel Combes that said:
I was in your Staten Island, store located on Richmond Avenue on Staten Island, today at approximately 1:20 PM.
I wanted you to know that this store was playing music that was racially charged and referring to races of people as Niggers.
I have made an complaint and was given the Interaction ID I1452814691. You may want to reconsider the types of music you allow employees to play in your store as to not offend your customers.