Bill sent a message to Kelly S. King – Chairman and Chief Executive Officer of BBT Corporation – Email Address that said:
ALL of my accounts have a mailing address o Why am I receiving account information in the mail box at my street address when I made it very clear not to send anything there????
Dear Mr. Boyce:
Thank you for contacting BBandT E-Mail Support with your updated contact information.
Mr. Boyce, due to increased security measures at BBandT, we are unable to update the address on your accounts by e-mail at this time.
For assistance with your address change, please visit your local BBandT Branch or call . Phone24 Associates are available to assist you from 6:00 a.m. to 12 midnight, ET, seven days a week.
We apologize for any inconvenience this may cause and we look forward to speaking with you.
If E-Mail Support can be of additional assistance to you, feel free to e-mail us again through BBT OnLine. Thank you for using BBT OnLine. We appreciate your business
BBT E-Mail Support
I am NOT updating the address on ANY OF MY ACCOUNTS The mailing address on ALL OF MY ACCOUNTS is If it was changed then BBT changed it. I am not going to waist any more of my time. Correct it or I will spend my time opening accounts at another bank Bill