David Gill sent a message to Thomas Wilson that said:
Hi.
I am allstate customer for the last 5 years. I had very bad experience this time. My wife involved in accident. I called to allstate representative Ms.Rhonda Frank regarding my car. She assigned to this case, was very rude. I asked her question and she gets loud and yelling at me for no reason. I stopped her and reminded her that I am allstate customer. She was needs to be re-trained in customer care area... I still need help but I don't feel comfortable to call anyone. Ms.Rhonda Frank referred me to my agent and my agent referred me back to Ms.Rhonda Frank. Hope some one help me. My claim No.0575445432.
