Tracy sent a message to Dan Schulman – President and CEO of PayPal – Email Address that said:
Am disgusted at the practice of with holding funds to my Paypaln accout. I have been both a Paypal and eBay customer for several years. Today had a payment held even tho the funds are being held with your company and I am assured the customer will not get their money back. it will come to me in time. I have to send the good with proof of tracking number and then I will get the funds. I have no idea why. this was a normal simple sale. I advertised it, a customer purchased and the bank hold the money!