@AmericanExpress – Kenneth Chenault – Dear Mr Squeri, My name is Natalie Muhammad founder and CEO of P&N Virtual Call

Natalie Muhammad sent a message to Kenneth Chenault that said:

Dear Mr Squeri,

My name is Natalie Muhammad founder and CEO of P&N Virtual Call Center Solutions LLC. I am reaching out to your company in regards to subcontracting/outsourcing some of your customer service inbound calls. Currently P&N Virtual Call Center Solutions has a team of 60 highly trained CSR, among them we have 12 qualifying supervisors and an internal office team of 6.
At P&N Virtual Call Center Solutions LLC, our team members have been hand picked by myself, ensuring that my team will be more than capable of completing the day to day operations of a successful call center for both parties. My CSR have 3 plus years of experience taking inbound and outbound calls and with proven work ethics.
Research has proven that the #1 consumer complaint in companies big and small is the customer service they have received via phone while dealing with orders on products or services. Our nation's consumers are the very heartbeat in the business world; Without them these companies would be obsolete!
My team practices quality, empathy, respect, Self-Control, Attentiveness, Flexibility, patience, concern, effective listing, responsibility, efficiency, tenacity, persistence in their communication skills with each and every call, giving the utmost customer service that your clients consumers deserve.
To ensure that you have made the right choice with P&N Virtual Call Center Solutions, we are more than willing to start with a 6 month probationary contract as well as to use the software you see fit. I am looking forward to hearing from you about the exciting business opportunities you have for us!

Sincerely,

Natalie Muhammad CEO
https://pnvirtualcallcentersolutions.com/
info@pnvirtualcallcentersolutions.com
352-361-1961

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